5 Smart Medical Aid Tasks to Start the Year Right

5 Smart medical aid tasks to do in January

Still recovering from festive spending? Your healthcare costs shouldn’t be the next surprise. For South Africans on medical aid, January is the most valuable time to lock in smart healthcare moves.

Think of it like a reset button for your healthcare. Get ahead now, and you’ll avoid unnecessary payments, claim rejections, and late-year panic.

Here are five simple but powerful tasks you can do this month to make sure your medical aid works for you.

1) Set up your preventive screenings early

Most medical aid schemes in South Africa cover essential preventive health screenings at no cost to you. These include:

  • Pap smears
  • Mammograms
  • Prostate exams
  • Cholesterol checks
  • Glucose tests

These medical aid benefits are often paid from your risk portion, not your savings, meaning they don’t reduce your available day-to-day funds.

January is the best time to book them. Not only are healthcare providers typically less busy, but it’s also easier to secure appointments that fit your schedule. Booking early also reduces the chance of forgetting about them altogether.

Some schemes, like Discovery’s Personal Health Fund,  reward members for staying proactive about their health. When you complete your annual health checks, you can unlock funds in your Personal Health Fund to use for everyday medical needs – including physio, mental health support or other out-of-hospital expenses. Many other medical schemes offer similar incentives for preventive care, encouraging members to act early rather than waiting until something goes wrong.

2) Check your savings and day-to-day medical aid benefits upfront

One of the easiest ways to lose money on medical aid is to misunderstand how your plan splits benefit between risk and savings.

Start by logging into your medical aid app or online portal. A healthcare broker can also help you with your needs analysis.

Take note of your:

  • Available medical savings balance
  • Annual day-to-day benefit limits
  • What services are covered under “risk” (typically includes screenings, chronic medication, immunisations)

For example, children’s vaccinations and dental checkups are usually paid from risk. But if you don’t claim them correctly or if the provider isn’t coded correctly, you could unintentionally use up your savings early in the year.

A few minutes now can help you avoid using your entire savings allocation before March.

3) Download your scheme’s app and activate digital authorisations

Medical aid apps are more than just balance checkers. They help you manage your medical aid benefits in real time.

If you haven’t already, download your scheme’s app and explore features like:

  • Digital pre-authorisations for hospital visits or specialist consultations
  • Claim submissions via photos or digital uploads
  • Provider search tools to find network-approved doctors or hospitals
  • Real-time benefit tracking

This isn’t just about convenience. If you can submit claims and authorisations quickly, you reduce the risk of delays or admin errors that lead to out-of-pocket payments. Plus, getting to grips with the app now means you’re ready when a real medical need arises later.

4) Make sure dependents still meet eligibility rules

Many members get caught out by dependent eligibility changes, especially after December, when children turn 21 or return to university.

Most medical aid schemes require updated documents for adult dependents. If your child is over 21 but still studying, you’ll likely need to submit a proof of registration or similar documentation. If that’s not done, they may be removed or reclassified as adult members, which often means:

  • Higher monthly premiums
  • Claims being rejected unexpectedly

Also, check whether new dependents (like a baby born in December) have been added and approved. Don’t assume the paperwork is automatic.

5) Review your DSPs for medication and planned procedures

Designated Service Providers (DSPs) are a critical part of managing your medical aid costs. Every scheme has a network of preferred:

  • Pharmacies
  • Hospitals
  • Medical specialists
  • Dentists
  • General Practitioners (GP)

If you use a provider outside your scheme’s Designated Service Provider (DSP) network, especially for chronic medication or planned procedures, you could face steep co-payments. Gap cover can help you with these types of co-payments

In January, go through your scheme’s updated 2026 DSP list. Make sure your:

  • GP is still in-network
  • Pharmacy is listed for chronic meds
  • Hospital choice for planned procedures is covered

If you need to switch providers, better to do it now before you need treatment.

For example, getting chronic medication from a pharmacy not on your network, can lead to an on average 30% co-payment (be sure to confirm with your broker and your scheme what sort of co-payment applies to your specific option. That’s a costly mistake that’s easy to avoid with a quick check.

Final Tip: One hour now can save you thousands later

Medical aid in South Africa is complex, but it’s not beyond your control. Spending just an hour in January reviewing your medical aid benefits, checking balances, and updating documents can save you thousands in avoidable expenses later in the year.

Think of it like setting up debit orders or doing your tax prep. It’s admin that pays off.

Already locked into your 2026 plan? No problem. You can still use MedicalAid.co.za to compare medical aid benefits, understand how your plan stacks up, and prepare better questions for your broker or scheme. It’s a smart way to stay informed, so your medical aid works for you all year.

What to do if you need emergency care over the festive season

Each year, medical schemes review their benefits and contributions. These updates shape how much members pay, and what they receive in return, so taking a moment to understand what’s changing in 2026 can help you make smarter health cover decisions.

The festive season is known as the ‘period of celebration’ that takes place during December and some of January. For many South Africans it’s also the time to slow things down and spend quality time with family and friends, while enjoying a lekker braai.

Although there are much laughter and joy, it’s also a period where the rate of medical emergencies and accidents increase. Many of us don’t know what to do or who to call if an emergency arises. This blog provides you with important steps you can take if an emergency comes your way.

Common emergencies

Hospitals see more of these during December and January:

  • Drowning
  • Road accidents
  • Holiday decorating injuries
  • Food poisoning
  • Kitchen-related injuries
  • Slips and falls
  • Heatstroke

Being prepared matters. Acting correctly matters more.

Step 1: Stay calm and assess

Panic worsens emergencies, so it’s important to breathe. Check for danger. Do not move someone injured unless they are in immediate danger. Rather call emergency services for help. If you are bitten by a snake, try to take a photo of the snake so emergency services can identify if it is venomous and how to proceed.

Step 2: Call the right number

South Africa has multiple emergency lines:

  • 112 from any cell phone connects to all services
  • 10177 is the national ambulance number
  • Netcare 911: 082 911 (Private)
  • ER24: 084 124 (Private)

Private services work with most medical aids. Check your policy schedule to see what ambulance you can use.  Emergency services can guide you, dispatch ambulances, and manage hospital transfers.

Step 3: Pre-Authorisation

In the event of an emergency (ER Visit) the hospital will contact your medical aid for pre-authorisation. The medical aid will then send authorisation straight to the hospital. Remember you will also need to get pre-authorisation if you are admitted into hospital.

Quick tip: Ask if your medical aid has given authorisation for procedures before entering the Operating room, if not how much are they willing to pay. That is where gap cover will step in.

Step 4: Know what counts as a medical emergency

Emergencies include sudden life-threatening conditions that will cause loss of life, serious impairment of bodily function, serious and lasting damage to organs, limbs, or other body parts. These are known as Emergency Prescribed Minimum Benefit’s (PMBs).

Examples:

  • Uncontrolled bleeding
  • Breathing difficulties
  • Fit or epileptic seizure
  • Broken arms
  • Heart attack
  • A stroke

If your case does not meet these criteria, it may not qualify. Ask your provider for clarity.

Step 5: Go to a network hospital

Medical aids cover specific hospitals. Non-network hospitals may result in co-payments or full charges. In the event of an emergency and there is no network hospital within 40km then any hospital will be accepted.

Here are some tips on accessing your network:

  • Save your network hospitals on your phone
  • Check for hospitals near your holiday destination that are in your network
  • Be prepared to tell paramedics your scheme and plan type

Step 6: Keep your details ready

Time is critical. Keep these on hand:

  • Membership card or digital copy.
  • Plan type and number
  • Emergency contact
  • List of chronic conditions and current medication
  • ID copy

Store the details on your phone through your health ID and carry a hard copy in your car or bag.

Step 7: If you travel abroad

Most South African medical aids have limited cover international emergencies.

  • Ask your scheme about travel benefits and how much the maximum amount is
  • Consider travel insurance that covers medical emergencies

A small premium can prevent large bills.

Be prepared

The festive season should not leave you with debt or risk. Not all plans cover transport to hospitals, nor do they offer cover for all hospitals. It’s a good time to take a closer look at your benefits and potentially compare different medical aids in South Africa with MedicalAid.co.za. Ensure your plan covers emergencies, travel, and network hospitals.

Emergencies can happen at any time. During the festive season, services are stretched. Being informed is your protection. Save numbers. Know your cover. Know your nearest hospitals. Have your details ready. Help is only a call away. Will you take steps now to secure care for yourself and your family?

 

2026 Medical scheme benefit and premium update hub

Each year, medical schemes review their benefits and contributions. These updates shape how much members pay, and what they receive in return, so taking a moment to understand what’s changing in 2026 can help you make smarter health cover decisions.

While increases still need regulatory approval, here’s a snapshot of confirmed updates and new benefits from South Africa’s leading medical schemes.

Bestmed

Bestmed has introduced an average benefit increase of 4.6% across all plans, along with several meaningful enhancements:

  • Preventative care: Faecal occult colon cancer screening is now available every 24 months for members over 40.
  • Surgical cover: Adenoidectomy for both adults and children has been added to the Rhythm 1 option, combined with tonsillectomy benefits.
  • Hearing devices: Cochlear implant and BAHA limits have been raised, up to R350,000 on Pace 4.
  • Breast reduction: Pace 3 and 4 now include a medically necessary breast reduction benefit, capped at R100,000.
  • Take-home medicine: Allowances for chronic and retail pharmacy take-home medication have been increased by at least 175%, now ranging from R450–R700.
  • Contraceptives: Female contraceptive benefits have been split into two clear limits: oral contraceptives (R2,092–R2,801) and IUDs (R3,295–R4,225).

Discovery Health

Discovery’s contribution increases will only apply from 1 April 2026, giving members a few extra months at current rates.

The Smart Saver range, launching 1 January 2026, brings a new combination of value and flexibility, including:

  • Up to 200% hospital cover on the Smart network.
  • A built-in Medical Savings Account.
  • A Personal Health Fund.
  • Unlimited Smart GP visits.
  • Dental, optical, and over-the-counter benefits.

Bonitas

Bonitas is focusing on younger members with its new BonCore plan, designed for individuals and couples aged 22–35. Benefits include:

  • Unlimited network hospital cover.
  • Unlimited virtual GP visits and 3 in-person consultations.
  • Cover for 28 chronic conditions.
  • A R1,000 Benefit Booster.
  • Preventative screenings.

The Primary Select plan has evolved into BonPrime, a savings plan with 16% allocated to savings, giving members more control over everyday costs.

Medihelp

Medihelp has two refreshed options stand out for 2026:

  • MedVital: Improved overall value across key benefits.
  • MedReach (previously MedElect): Now tailored for professionals seeking convenience and quality. Includes unlimited hospital cover, day-to-day benefits, and extended radiology, dental, and eye care coverage. The MedElect Student option has been discontinued.

Medshield

Medshield has a strong focus on screening and chronic care improvements this year:

  • AI Optical Diabetic Screening across all options except MediPhila and MediCurve.
  • Reduced chronic medicine co-payments on most plans.
  • Annual mammograms for women 30+ (previously every two years).
  • Dis-Chem has been added as a Designated Service Provider (DSP) for chronic medication.

Momentum Health

Momentum has introduced several preventive and accessibility upgrades:

  • FIT (Faecal Immunochemical Test): Now available annually for members aged 45–80 on all options except Ingwe.
  • Ingwe income brackets increased by 4.5% to make coverage more accessible.
  • Student/child principal rate: R645 per month.
  • Maternity benefit: Online antenatal and postnatal classes now hosted by ParentSense.
  • Dental cover: Preventative benefit raised to R500 per beneficiary.
  • Average co-payment increases of 4%.

Fedhealth

Fedhealth continues to expand coverage for women’s and mental health, as well as preventative care for seniors:

  • FlexiFED 1: Expanded maternity benefits, including more scans, consultations, and antenatal classes.
  • Mental health: Depression medication now covered even on entry-level plans.
  • Emergency contraception is now covered across all options.
  • Senior care: Pneumococcal vaccine added for members 65+.
  • Oncology: 25% higher brachytherapy limits on FlexiFED 4.
  • Day-to-Day Plus (D2D+): Rewards members who complete a health risk assessment and join Sanlam Health Rewards, unlocking up to R4,500 for additional day-to-day cover.

Compare your cover for 2026

Our updated comparison tool on MedicalAid.co.za now reflects 2026 benefits and contributions across all major schemes. It’s designed to help you see what’s changing, and decide whether your current plan still meets your needs.

Start the new year with confidence. Compare your cover and see exactly what you’ll be getting in 2026.